Results Orientation – We set and achieve clear objectives. We do not allow activity without results. Those who produce results will be rewarded. We will develop, manage and communicate a clear set of key drivers (i.e., metrics which describe the state of the business) in order to orient the company to a focus on results.

Clear Roles and Responsibilities – Employees will understand their roles clearly, without ambiguity. Job descriptions and organization charts will be maintained, and annual appraisals will focus on personal goals as well as an employee’s contribution to corporate goals.

Responsibility/Authority/Accountability – Once we have established clear roles and responsibilities, we will ensure that responsibility comes with proper authority and accountability. We will clearly identify an accountable person to marshal resources to get the job done. This person will work in team settings, but will be the leader responsible for attaining the result desired.

Quality – Our customer focus will demand that everything we do will be done with a focus on quality. We will do it once and do it right.
Teamwork – We will work as a team, with a participative management style and frequent two-way communications with employees. While we will define individual accountability, management will be focused on, and largely compensated on, the attainment of corporate-wide goals.

Honesty and Integrity – We will deal with all of our partners, suppliers, employees, customers and any other stakeholder with complete honesty and integrity. We will have open communications and will not tolerate internal politics.

Fun – While we will conduct the business with gravity and a serious sense of purpose, we will retain employees and build morale by creating an environment of employee development and a balance between work and life. Hard work will be expected and management will ensure that results are rewarded and celebrated.