Whistleblowing Policy

Background and Applicability of Policy

People who work for or are otherwise in professional contact with a company are often the first to become aware of breaches directed to, involving or taking place in the operations of such company. By reporting breaches of law harming the public interest, such persons act as “whistleblowers” and in that way play an important role in detecting and preventing harmful breaches of law. However, potential whistleblowers are often discouraged from reporting their concerns for fear of retaliation.

Largely for these reasons, European Union has passed legislation, namely the so-called Whistleblowing Directive (EU) 2019/1937 (Directive), to set EU-wide minimum standards for the effective protection of whistleblowers reporting breaches of particularly important EU-level legislation. In turn, the EU member states have implemented these minimum standards in their national laws. In Finland the implementation has been carried out by passing so-called Whistleblowing Act i.e. “Laki Euroopan unionin ja kansallisen oikeuden rikkomisesta ilmoittavien henkilöiden suojelusta” (Act) (Directive and Act are jointly referred to as the Legislation).

This Policy and Team Electric’s Whistleblowing Channel have been prepared in accordance with Legislation. This Policy applies to and our Whistleblowing Channel is used by both Team Electric Oy Ab (having its principal place of business in Finland) and also other legal entities in the same group of companies (also having their principal place of business outside Finland) (jointly Team Electric). In case of legal entities having their principal place of business outside Finland also the other applicable national mandatory legislation is complied with in receipt of and handling of the reports received through the Whistleblowing Channel.

General

At Team Electric we are committed to a high level of ethics and integrity in conducting our business operations. We understand that this is crucial to our continued success and reputation. Our values, principles and policies guide our everyday business operations. We have a professional responsibility to speak up, report any possible corrupt, illegal or other undesirable conduct and take required actions after such conduct is discovered. This Team Electric’s Whistleblowing Policy (Policy) is an important tool in discovering such conduct. Team Electric strongly encourages you to speak up if you suspect or witness any such behaviour, activities or conduct. Team Electric will take all reports made under this Policy seriously.

If you make a whistleblowing report in accordance with this Policy, we have a responsibility, as closer defined in this Policy, to protect you, including not disclosing your identity and ensuring you are not subject to any retaliation.

This Policy sets out how Team Electric provides you with an effective, objective, confidential and secure reporting channel, Whistleblowing-channel (Whistleblowing Channel), allowing you to express your concerns or suspicions openly and safely. On the Whistleblowing Channel you are also advised how to make a report, how you are informed on the follow-up actions and how you are protected. Team Electric reviews the Policy and the Whistleblowing Channel from time to time in order to ensure their accuracy and proper and reliable functioning.

Concerns and Suspicions to be Reported

Actual and potential breaches and arrangements which can be reported in the Whistleblowing Channel are those specified in the Section 2 of the Act with the exceptions specified in the Section 4 of the same Act (Legal Breaches). Team Electric allows also other actual and potential breaches and arrangements such as actual or potential crimes, serious omissions or misconduct, as well as other breaches of the applicable laws, regulations and Team Electric’s possible Code of Conduct and/ or internal policies to be reported in the Whistleblowing Channel (Other Breaches). Both Legal Breaches and Other Breaches are later referred to as Breach(es). Please note that the Whistleblowing Channel is not to be used for giving general feedback to Team Electric.

When you have information or reasonable suspicion about an actual or potential Breach and such Breach has occurred or is very likely to occur in Team Electric or about an attempt to conceal such Breach, kindly report this through the Whistleblowing Channel.

The Whistleblowing Channel is available to you 24/7 at this Link. The questions presented in the Whistleblowing Channel in connection with filing of your report will guide you to give information that is necessary for investigating and handling your report. Kindly answer to all questions as accurately as possible.

Eligible Whistleblower

Under the Legislation persons eligible to act as whistleblowers, submit a report concerning Team Electric and to whom protection is provided both by Team Electric and others in accordance with the Legislation are, for instance, all persons who have acquired information on Legal Breaches related to Team Electric within work or in work-related context while being in a following position: employee (including employees and directors of possible contractors and material suppliers of Team Electric), secondee, self-employed person, volunteer worker, trainee, shareholder who plays an active role within Team Electric, member of board of directors or administrative board of Team Electric, or managing director.

The above-mentioned covers also persons who have acquired the information during the negotiations preceding the work referred to above or during such work that has subsequently ended (such as job applicants and former employees). The right to report on the Legal Breaches is unlimited and cannot be, for instance, restricted or waived by any agreement, policy or form or conditions of your employment.

In addition to the persons specified above, Team Electric deems as eligible whistleblowers, to whom it will provide protection in accordance with this Policy persons who have acquired information on Other Breaches (other than those Legal Breaches specified by the Legislation) within work or in work-related context while being in a following position: employee (including employees and directors of possible contractors and material suppliers of Team Electric), secondee, self-employed person, volunteer worker, trainee, shareholder who plays an active role within Team Electric, member of board of directors or administrative board of Team Electric, managing director, agency worker or independent contractor such as subcontractor. Please note, however, such whistleblowers beyond the scope of the Legislation will not be entitled to any other protection under the Legislation.

Anonymity

You can file a report on suspected Breach and its potential perpetrator anonymously through our Whistleblowing Channel. All reports coming through the Whistleblowing Channel are confidential, meaning that Team Electric will protect and keep your identity and the identity of any third party possibly mentioned in your report confidential. The reporting service is entirely independent of the organization to ensure that it is impossible to find out who is behind a report, for example by tracking IP addresses.

Levels of Anonymity

When submitting a report to the Whistleblowing Channel, you must first choose whether you want to do so anonymously or whether you want to disclose your identity fully to the persons designated to receive and handle your report (“Handlers”).

Submitting a report anonymously

When you submit a report in the Whistleblowing Channel, you will always receive a unique report-specific link to see the status of your report and to see any follow-up questions the Handlers may have had. You cannot be identified through this link. The link is provided only for the purposes to contact you anonymously when needed. If you have chosen to submit a report to the Whistleblowing Channel anonymously, you must choose between the following two levels of anonymity:

Providing an e-mail address to receive notifications of new questions or information

When submitting your report, you can choose to provide your email address to the Whistleblowing Channel through which you will receive an email notification if a question or a notification has been left for you in relation to your report. Your email address is only used by the technical platform of the Whistleblowing Channel and will serve as a technical tool to notify you of new events.

Team Electric and the Handlers do not see or receive information of your email address. All information related to a report is erased from the Whistleblowing Channel when the report has been processed, so that no sensitive information is stored unnecessarily. This normally takes a maximum of three months.
Full anonymity

You may also submit a report to the Whistleblowing Channel without disclosing your name, identity or providing your email address at all. In this case the Handlers will still be able to contact you through the link you received after submitting the report, but you yourself are responsible for remembering the link and reviewing it from time to time to see if there are any updates or follow-up questions to your report. You will not be notified of these through your email. If you choose not to disclose your name/identity and provide email address to the Handlers, this may prevent the handling of your report and performing follow-up actions as effectively as Team Electric would like to.

Correspondingly, this may prevent ensuring that there exists no conflict of interest between you and Team Electric’s representatives chosen to review the report.

Submitting a report by fully disclosing your identity

When you provide your name/identity in addition to your email address in the Whistleblowing Channel, only the Handlers will receive this information. The Handlers will keep your name and identity confidential unless they are entitled to or authorized under the Legislation to disclose the information (e.g. if the information needs to be provided to the police or other authorities) or if you give an explicit consent to reveal your name and identity. In this case information on your name and identity and your email address are also deleted from the technical platform of the Whistleblowing Channel permanently after the handling of your report in the Whistleblowing Channel is concluded.

As a whistleblower you have the right to be informed in advance if your identity will be disclosed, unless such disclosure would obstruct the purpose of assessing the accuracy of the report, preliminary judicial investigation or litigation.

Offered Protection

You will receive protection against retaliation, i.e. negative consequences, threats and attempts of retaliation that may result from your report by Team Electric and also outside of Team Electric:

if you are eligible whistleblower as specified by Legislation; and
if you have reasonable grounds to believe that the information you report is true and falls within the scope of the Legal Breaches at the time of reporting; and
if you have reported the Legal Breach in accordance with the so called three-step system. In order to comply with the three-step system you must primarily use Team Electric’s Whistleblowing Channel to report the Legal Breach.

You will additionally receive protection against retaliation solely by Team Electric in relation to Other Breaches:

if you are eligible whistleblower as specified above in this Policy; and
if you have reasonable grounds to believe that the information you report is true at the time of reporting; and
if you have reported the Other Breaches by using Team Electric’s Whistleblowing Channel.

In addition, if you are employed by Team Electric at the time of reporting, please note that in order to comply with your statutory duty of loyalty towards Team Electric as your employer, you must primarily use Team Electric’s Whistleblowing Channel to report Breaches (first step in the three-step system).

However, you do not need to use Team Electric’s Whistleblowing Channel to get protection if the breach in question is a Legal Breach and:

you are not provided an opportunity to report through Team Electric’s Whistleblowing Channel; or
you have reasonable grounds to believe that Team Electric has not taken actions required primarily within three (3) months from the receipt of your report e.g. Team Electric has not provided you any follow-up on the actions performed primarily within three (3) months from the receipt of your report; or
you have reasonable grounds to believe that Team Electric is not able to intervene efficiently with the Legal Breach e.g. when using our Whistleblowing Channel could endanger the investigation of the Legal Breach or the Legal Breach requires urgent action to protect, for example, human life, health or safety or the environment; or
you have reasonable grounds to believe that you run the risk of retaliation due to your report e.g. the object of your report has started to threaten you with retaliation already when you are preparing your report.

In such situations you are also entitled to report the Legal Breach (not Other Breaches) through the public channel provided by the authority (in Finland the Office of the Chancellor of Justice is responsible for maintaining centralized channel) and still receive protection (second step of the three-step system). When using the public channel, you cannot file your report anonymously. Note that this reference to public means specific public whistleblowing channel maintained by an authority (in Finland the Office of the Chancellor of Justice or other regulated authority), not public disclosure of information to the general public, such as online or to newspapers (this is only the third possible step of the three-step system and thus primarily the last alternative).

The public disclosure of information to the general public is justified only in rare situations and only on the part of Legal Breaches. Such situation may be at hand e.g. if you have reasonable grounds to believe that Legal Breach can with a high probability cause immediate danger to general interests such as to people’s life or health (such as a Legal Breach related to nuclear and radiation safety). For avoidance of doubt, contacting your trade union regarding issues related to your employment or requesting legal assistance from your trade union lawyer in relation to reporting procedure is not deemed as general disclosure of information to the general public.

Please note that you are not obliged to first report through our Whistleblowing Channel or through the public channel provided by an authority in order to receive protection if you report Legal Breach directly to EU institution or body.

In short the protection provided to you includes:

identity protection; and
protection from retaliation and possible reversal of the burden of proof in the handling of claim related to retaliation in the courts and other authorities; and
possible compensation and remedies e.g. due to retaliation; and
possible protection against civil, criminal and administrative liability.

Please note that you do not need to prove your suspicions or allegations correct. If you have been eligible whistleblower in accordance with the Legislation, you have had reasonable grounds to believe that the matters reported by you are true at the time of reporting and fall in within the scope of Legal Breaches and you have complied with the three-step system, you are entitled to protection even if your disclosure later turns out to be incorrect. Within Team Electric you are entitled to the said protection even in relation to Other Breaches. Please note that a mere allegation or hearsay with no supporting information is unlikely to meet the required standard of reasonable grounds. Please also note that no protection is available if you report on information that has already been published.

Filing a knowingly false report is a breach of Legislation and our Code of Conduct and may result in disciplinary action. There may also be other legal consequences if you make a knowingly false report such as obligation to pay damages.

In addition to protection provided to the whistleblower, Team Electric provides protection also to person(s) who are suspected of having committed the Breach. Such protection includes, for instance, that such person is treated in an equal and non-discriminating manner and the consequences of the Breach are based on Team Electric’s policies and the applicable laws. Such person is also granted a possibility to review and comment the alleged Breach and the relevant material. Further, such persons may be entitled to compensation due to deliberate false report.

Receiving and Initial Handling of Report

Our Whistleblowing Channel is designed, established and operated in a secure manner that ensures confidentiality of your identity and the identity of any third party possibly mentioned in your report. Access to your report is prevented from persons who are not Handlers.

In order to create a credible channel for filing whistleblowing reports, to ensure objectivity of handling of reports and to avoid the possibility that the report would be handled by a person somehow connected to the reported Breach, Team Electric has chosen to use the following third-party service providers to provide and maintain the Whistleblowing Channel:

Lantero AB, a professional provider of whistleblower systems; and
HH Partners Attorneys-at-law Ltd. acting as initial handler of the whistleblowing reports

(jointly Service Provider).

Due to this chosen third party service provider arrangement the persons who are authorized to receive and perform the initial handling of your report are impartial, independent and professional.

All whistleblowers will receive confirmation of receipt of their reports as soon as their reports have been received and at the latest within seven (7) days of delivery of their reports. Please note that only those who have provided their email address when submitting the report will receive a notification of this by email. Others are responsible for checking the status of their report via the link provided when submitting the report.

The Handlers of reports may also request further information from whistleblowers through the Whistleblowing Channel. You as whistleblower are not obliged to provide further information, however, this would be highly appreciated. Please note that only those who have provided their email address when submitting the report will receive a notification of this by email. Others are responsible for checking the status of their report via the link provided when submitting the report.

Whistleblowers will receive feedback concerning their reports primarily within three (3) months from the confirmation of receipt. Feedback means information on the follow-up actions envisaged or taken by Team Electric and the grounds for the choice of those follow-up actions. Please note that Team Electric may be unable to disclose details in its feedback, especially due to possibly applicable mandatory legal requirements. Again, please note that only those who have provided their email address when submitting the report will receive a notification of this by email. Others are responsible for checking the status of their report via the link provided when submitting the report.

All received reports are recorded in the case management register or registered otherwise.

Team Electric has unilateral right to decide on the change of the Service Provider to another service provider by informing on such change.

Internal Handling of Report

After your report has been initially received and handled by the Service Provider, the Service Provider may further report the case to at least two (2) Handlers of Team Electric. The report will be treated as confidential in accordance with this Policy. The chosen representatives at Team Electric Oy Ab are:

Director, Administrations & HR;
Director, Finance;
Quality Manager;
Chief Executive Officer; and
Chairman of Board of Directors and/or other member of Board of Directors, if necessary.

Since this Policy and the Whistleblowing Channel cover all legal entities in Team Electric group of companies, in addition to persons listed above, each affiliated legal entity has appointed its own representatives (acting in same or similar position as the ones listed above) to act as representatives of such legal entity. The Service Provider will take into consideration as to which legal entity the report concerns when deciding the correct to whom information related to the report will be delivered.

The Service Provider will make the decision whether the report is further investigated and to whom at Team Electric such report is then delivered with the objective that there cannot exist any conflict of interest between the chosen representative of Team Electric, you and the person(s) mentioned in your report or related the possible Breaches mentioned in your report.

The chosen representative(s) of Team Electric will decide on the required further investigations and actions to be taken by Team Electric. All such investigations and possible follow-up actions will be performed diligently and by preserving confidentiality. In case criminal activity is revealed, Team Electric will report it to the police.

Team Electric reviews the performance, expertise, experience and impartiality of the Handlers on a regular basis and has unilateral right to change these Handlers merely by informing on such changes. Team Electric has unilateral right to decide on qualification requirements as well as scope of the tasks and powers of the Handlers. The Company also has unilateral right to decide on changes to these merely by informing on the changes.

Data Protection

The Whistleblowing Channel is subject to data protection legislation. Please see Team Electric’s Privacy Notice for Whistleblowing Channel. Team Electric has conducted a data protection impact assessment as required by the Legislation.

Raising concerns about Actions taken by Team Electric

If you are concerned that:

you may be, are being, or have been subjected to retaliation; or
there has been a disclosure of your identity or any third parties mentioned in your report contrary to this Policy; or
your report has not been handled in compliance with this Policy and/or Legislation;

we kindly ask you to proceed as follows:

Kindly send a new report to Whistleblowing Channel with a clear reference “Concerns about Actions taken”. The Service Provider will after receiving such report make the decision to whom the report is delivered with the objective that there cannot exist any conflict of interest between Team Electric’s chosen representative and you. Also, as explained in section “Offered Protection”, you have in certain situations also right to report the matter using specific public whistleblowing channel provided by authorities or even publish your information.

Please note that by choosing to keep your identity confidential in the situation where you are concerned that you may be, are being, or have been subject to retaliation, Team Electric may not be able to investigate and respond to the suspected retaliation against you as effectively as Team Electric would like to.

Informing and Training

Team Electric will provide information and training related to the Whistleblowing Channel as and to the extent deemed necessary by it. Team Electric has a unilateral right to choose the way of organizing the informing and training. Team Electric may for instance choose to organize informing and training by internal training, by a website or by using outside service provider.

Security of the Whistleblowing Channel

Team Electric and its Service Provider are committed to monitor the information security of the Whistleblowing Channel on a regular basis in accordance with the Legislation.

Amendments

Team Electric reserves the right to amend and change this Policy unilaterally at any time excluding such matters for which cooperation negotiations are required under the applicable mandatory laws.